Increasingly, the Web has become a vehicle for extending our human interactions to larger, more diverse and more global communities. Each of us seeks to expand our circle, to include more people and more points of view, to learn more, impart more and share more.
The obstacle, however, is clear to anyone who has ever participated in a conference call: interactions lose their humanity as distance and scale increase. We tend to fall back onto the factual, and we lose the emotional; the pursuit of clarity trumps nuance and humor; intentions become unclear and misunderstood.
The sheer scale of the Web makes this a bigger challenge every day. More user-generated content, more noise and, indeed, more dishonesty show their face as we expand our circles. How can we make the web a better vehicle for sharing, building and making our lives better?
At OpenAmplify, we believe a big part of the answer lies in understanding what's out there. It's not good enough to pull keywords and tags out of the content; classifying it into topical categories is little better. We need a more comprehensive web: one that operates on emotions, intentions, attitudes; one that comprehends more of what makes us tick.
OpenAmplify's vision is to be the platform for this deeper understanding of content. We will work to surface every last shred of meaning from content, and to return it to you in a clear, useful and scalable format, so that you can expand your circle in a human way. We'll make it easy to use and openly accessible. We'll never stop making it faster and better.
This is a central element in our world view. I'd like to invite the community to discuss it here.
Hi Mike,
You bring up some valid and interesting points here. Let me throw out some thoughts to see where they go.
The precedence given to clarity over humor, nuance, etc. depends on the nature and importance of the interaction.
Then the degree to which thinking about this precedence depends on the percieved degree of shared grammar,vocabulary (langage) and cultural background within the interaction. This suggests the "*** saw jane go up the hill" level of interaction will be higher at the start when people are searching for levels of comprehension in the group and should become more sophisticated as the group members learn.
I am a native English speaker, but have spent a lot of my life living and working in non-English speaking areas. I have noticed the way I simplify my expression to make sure that the listeners understand my intented meaning.
I have also noticed a dismaying tendency of people (sometimes including me) to express what they can and not what they intend when they are speaking a foreign language, or when they don't share the vocabulary, grammar, and culture and are simplifying.
As I write, I wonder how this is related to the problems that arise with with email correspondence, the intention and meaning of which is said to be mis-interpreted by well over half of the recipients.
Gren.
Wow, it filterd out D I CK as in Di c k and Jane. Terrible!!!!!!
Gren.
Hi Gren,
I agree, and thanks for finding this feature of our forums software. We're going to see what we can do to turn that fairly annoying function off. Perhaps we'll set a challenge at some point to integrate OpenAmplify with our platform to see if it can do a better job of distinguishing the different versions of the word.
Daniel
Hi Gren -
Totally agree that context (or objectives) will bias the importance of clarity over other aspects of the conversation. I also, by the way, spent a lot of my life in non-English speaking places. The problem of incomplete comprehension is not going to go away soon.
We must recognize the limits of machine intelligence in such settings. If a human being can't properly glean the real meaning of an exchange, a computer can't either. Recognizing that limitation, however, we *can* get a lot further than we have gotten, and perhaps reduce that high percentage of misinterpretation to which you refer to some more mangeable level.
Our approach, at least at this stage, will be to surface as many of the building blocks of the conversation, at an acceptable level of precision. Then, we can both improve that precision over time, and, as we do so, look for combinations and syntheses of the building blocks into bigger ones that deepen understanding. That's kind of how humans improve their communications skills, too. Over time, our approximation of human comprehension will improve.









